B2B Offline Ordering App for Sales Reps In 30 Days
Custom-building an A to Z offline mobile sales order app with online sync for representatives
PROJECT IN BRIEF
Client
KOS Distribution LLC is a midmarket food distribution, wholesale, and retail advisor business focused on seamless customer, partner, and supplier experiences.
Industry
Food distribution
services
Custom app development
System integration
Data synchronization
Platforms
No one like food distributors knows: field sales are no walk in the park. Handling orders within remote warehouse locations, under the risk of losing the internet connection, can be a nightmare.
That’s why KOS Distribution was searching for a robust B2B order-taking app for Sales Reps to always stay at the top of their game. Yet, the struggles of finding a prebuilt one that didn’t require any facelifting added up to nothing.
Thus, given the outstanding track record of previous projects, they requested Amitech Group’s tech expertise again.
How did it all pan out? Explore the full story below!
PROJECT BACKGROUND
A go-live stuck in limbo for half a year
KOS Distribution demanded a robust ordering app that ran like clockwork, no matter the internet connection.
The trick was that the client couldn’t find a ready-to-go one when they needed it ASAP. The closest reference they managed to discover among the best field sales apps still required a massive tech effort to launch.
After six months of uncertainty, KOS Distribution opted to seek assistance from a trusted tech partner.
CLIENT’S OBJECTIVES
❖ Obtain an offline-first mobile ordering app within one month
❖ Ensure the fully functioning MVP features the essential operational functionality:
- Smoothly integrates with NetSuite
- Provides cross-platform capabilities
- Flawlessly runs on Zebra devices
VENDOR COMPETITION WIN
Stupendous track record
KOS Distribution is our active, longstanding client who has challenged our expertise a couple of times. The decisive factor in choosing Amitech Group over other tech providers was our excellent collaboration on two previous projects, where the team showcased their working knowledge of NetSuite and Magento 2 platforms.
From the get-go, we started with defining the MVP scope and mapping the UI/UX prototypes, thus removing the roadblocks on the way to a slick development path and securing the client’s assurance another time.
CHALLENGE
Offline Zebra scanning and data migration complexity
SOLUTION
A cross-platform offline ordering app for sales reps
The resulting solution is a native mobile React Native-powered offline ordering app with online synchronization. Designed to run smoothly on Android and iOS devices, the sales representative software enables testing the core operational functionality with Zebra devices.
With its offline ordering mode, the solution allows the KOS Distribution sales reps to take orders in remote warehouses even without an internet connection and store them locally. As soon as the connection restores, the orders sync with a central database, which ensures data integrity and accessibility.
The app integrates with NetSuite through the client’s existing eCommerce platform middleware.
Sales Rep authentication
Enabling the sales reps to log in to the application using a pair of credentials (email and password)
Data synchronization
Syncing customers, taxonomy, attributes, products, images, inventory, tiered pricing, and orders data to the mobile device and the local database for the offline app
Company selection
Allowing sales reps to select from an associated list. Once the customer is selected, the sales rep operates within the customer’s context
Order population
Automatically adding data through catalog navigation, filtering, search, and a Zebra scanner
Order approvement
Saving and approving the order to further store it locally, while being able to review the history
Order export
Directing the completed order to the client’s NetSuite system and saving it within the order history
Tech under the hood
“Earlier, the only option for this business case could be exclusively native Android development. Now that we have unlocked React Native’s capability to work with the native Zebra hardware, the app can also smoothly run on other devices.”
FEATURE HIGHLIGHTS
- Offline functionality: customers, taxonomy, attributes, products, images, inventory, tiered pricing, and order processing
- Local/internal data storage
- Data protection and encryption
- Automated order synchronization
ENGINEERING STACK AT A GLANCE
NetSuite, Expo
React Native, PHP
Zebra
Results
“The experience demonstrates that a complex MVP can be delivered faster than one can believe—with a proper mindset, creativity, and methodology.
And we’re super lucky with how responsive and professional the client is! Within the out-of-this-world collaboration, the team easily tackled the scope adjustments, adapted the app to the changing requirements, and got it up and running within a record-breaking timeline.”
20%
Increased sales productivity
15%
Faster conversion to order
10%
Improved customer satisfaction score
20%
Reduced order errors
During the testing and early implementation alone
1
Month
To deliver a fully-functioning MVP, integrate it with NetSuite, sync data, and test-drive it on Zebra devices
B2B focus
Boosting internal operational efficiency while facilitating ordering from partner suppliers
Order sync automation
Enabling convenient field sales for outside representatives and minimizing the manual effort
Offline workflows
Processing orders and governing sales even without an internet connection
Data integrity
Avoiding data loss or duplication even in case of an interrupted connection while orders are processed
Further collaboration
The client requested the Amitech Group team to stay with them and enable the Sales Rep app’s continuous improvement.
THE UNDERLYING MASTERY INGREDIENTS
Engagement model
Time and Materials with NTE
Methodology
Lean
Team composition
- Product Owner
- 2 Software Developers
- UI/UX Designer
- CEO on the client’s side
- Sales Representatives on the client’s side
Last updated: June 13, 2025
ABOUT THE AUTHORS
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